LetterMark 5 FAQ

General User Questions

1. How do I update the information that is used in my LetterMark emails?
     To change your personal information:
   1. Log in to the LetterMark.NET management service here: http://www.lettermark.net/personal/
   2. Click the Personal Contact Info link on the left side of the page.
   3. Update your information and click Submit when finished.
   • Your LetterMark business card and graphics will be updated and published in the background, usually within a few seconds. Occasionally update times may take considerably time if there are a large number of updates in progress.
2. I don't know my LetterMark password and can not login to the management service, what can I do?
     The LetterMark.NET system will email your password to you. To retrieve your password visit: http://www.lettermark.net/personal/sendpassword.asp
3. How do I set up an email address to use text only all the time automatically?
     You can add text-only recipients from the LetterMark Configuration Options page. Visit this page for detailed instructions

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